Updated: October 18, 2021

Member Services Coordinator

PSBA is seeking a Member Services Coordinator to perform a variety of staff support, project management and complex administrative assistant and/or records duties, for our Member Services and Governance Services teams.

Must possess excellent customer service, written and verbal communication skills. Ability to manage multiple timelines, simultaneously, as well as work independently and initiate solutions. Must be comfortable working across multiple technical platforms and software systems. Ability to provide support to supervisory or management level employees.

High school diploma or GED with business or secretarial course background, and three years work experience and/or Associates degree in office administration. Proficient in Word and Excel, and significant experience with Customer Relations Management and/or other databases. Excellent telephone skills, ability to attend to details of several projects concurrently, excellent proof-reading skills. Ability to interact well with members and staff. Highly self-motivated and organized with some independent work effort within supervisory direction. Fast paced office environment.

Submit a resume and cover letter to Human Resources at psbahr@psba.org

Member Services Manager – Southeastern PA

PSBA seeks an individual to be responsible for serving as the PSBA point of contact to school boards in Southeastern PA, implementing the member engagement strategy and providing PSBA services to meet member needs.

Bachelor’s Degree or equivalent experience and a minimum of 2 years of related work experience in local school boards, educational organization, or nonprofit board with knowledge of public education and school board governance required.

Must possess effective consultative skills including problem identification, problem analysis and problem resolution skills.  Strong interpersonal communication and facilitation skills, as well as the ability to exercise good judgment and discretion.  Must have the ability to take initiative and work independently. Strong organizational, time management and project management skills with ability to manage multiple priorities required. Child abuse history clearance required. Significant travel required.

Submit a resume and cover letter to Human Resources at psbahr@psba.org